Q:	How long have you been in business and what is your service territory.
A:	Budget Janitorial has been licensed and engaged in the Building Maintenance Industry for over 25 years!
Q:	Do you offer day & night janitorial service? Available 24/7? Emergency Service?
A:	Budget Janitorial offers a full range of janitorial services available 24 hours per day, seven days per week. Budget Janitorial also provides around the clock emergency service, guaranteeing to arrive on a customer's premises within one hour after having received the emergency call.
Q:	Are your employees insured, bonded and trained ?
A:	Every employee is fully insured and bonded. (General Liability Insurance, Worker's Compensation Insurance and Fidelity / Honest Bonds.) Insurance Certificates are always available on request. Budget Janitorial complies with the Department of Homeland Security to perform comprehensive background checks on all employees. (Criminal, Drug & Eligibility) Every employee must complete an in-house training program in safety, operational procedures as well as participate in an extensive on-site training program at one of our larger facilities. (In association with our worker's compensation representative.) Our supervisors attend product and service seminars hosted by Waxie, Unisource as well as other janitorial manufacturers and distributors in order to keep pace with the changes in our industry.
Q:	Method of payment? Billing schedule?
A:	We accept checks, MasterCard, VISA, American Express and Discover. We can easily customize our invoice scheduling for any customer.
Q:	Can you provide a client list and reference list?
A:	Yes. We have worked extremely hard to develop a tremendous client list as well as a priceless reference list. Both lists always available on request!
Q:	Do you have any type of work guarantee?
A:	Yes and our guarantee is in writing! If for any reason our customers are not completely satisfied with our service or product then we do not expect any form of payment. Our goal is to develop a long-term relationship with our customers by providing superior service that exceeds their expectations.
Q:	How do you provide estimates?
A:	Our answers to all Requests for Proposals (RFPs) are always based on a complete and through walkthrough of the facility. We feel it is absolutely mandatory to complete a thorough walkthrough and subsequent analysis.
Q:	What is "Full Service"?
A:	Our "Full Service" entails day & night janitorial / custodial services provided seven days per week. Dedicated crews for carpet steam-cleaning, floor stripping, waxing and high speed polishing, window cleaning, pressure washing, grounds keeping and parking lot maintenance.
Q:	What makes your customer service so special?
A:	Our customer service department prides itself in their quick response time. We make ourselves available to our customers 24 hours per day seven days per week. Our phones are staffed by real people not answer machines. All customers are guaranteed a return call from our account specialist within 30 minutes. We provide multiple cell phone numbers to insure effective and immediate communication.